This web site is to share with the public my experience with Jim Whittles and Meryl Kadden and their business of Plug Yours In (aka plugyoursin.com, 800 Plug Yours In, 800-plgursn, and plgursn), California contractor’s license 592179.
James (Jim) Whittles and his wife (or so I was told) Meryl Kadden, agreed to have me build a web site for their new company.
All parties agreed upon the scope of work, price, and time frame both verbally and through email.
Per what was agreed to, we registered the domains 800-plg-urs-n.com and 800plugyoursin.com.
We wrote the content, designed the site, established a hosting account, etc. As we progressed, they (Jim and Meryl) approved all design and content.
We fulfilled everything on our end of the agreement within the agreed upon time of 30 days.
Upon receiving the final site, they said they had a few minor content changes which based on what they told us were as simple as some minor text changes.
They said they would email us the changes and despite our follow up, the changes never came. Then they stopped taking or returning our calls.
After some persistence, we were finally told that they hired someone else and had no intentions of moving forward with us.
Meryl had the nerve to tell me “We never had a legal agreement”.
While they may not have signed a contract per se, there was a legal agreement in email form that clarified costs, timeframe, and scope of work that would have held up in court as a contract.
We lost 30 hours of work involved in this project as well as other out of pocket costs.
After some homework it appears the address I was given is a P.O. Box at a UPS Store (formerly Mail Boxes, etc.) in Aliso Viejo.
We could have easily prevailed in small claims court. However, since we have never been paid for our work, we own and maintain the domains for them and use them to warn others of our poor experiences with Jim Whittles and Meryl Kadden of the Menifee – Temecula area but have their contractor’s license in Aliso Viejo (at a P.O. Box).
If you have happened on to this web site because you had a bad experience with 800plugyoursin.com, Jim Whittles, Meryl Kadden, or MERYL THE INSTALLER, INC. -contact us and share your story.